Behind the Breakthrough video series

Jacob Lant, Chief Executive of National Voices, England’s coalition of 200-plus health and care charities, explores how lived experience can shape decision-making across NHS and social care, challenging measures of success and highlighting ways to create person-centred care while tackling inequalities.

Ayub Bhayat, Director of Data and Analytics at NHS England, explores what it takes to transform and connect care. He reflects on the role of technology, trust and service design in delivering meaningful, practical change across the NHS and improving outcomes.

From everyday questions to wider system change, Becky Taylor explores how small moments can lead to meaningful breakthroughs. She reflects on leadership, curiosity and how challenging assumptions can drive progress and create impact in complex environments.

If you could reshape how millions experience healthcare, where would you start? Ming Tang from NHS England shares her perspective on leading change at scale, what drives progress within the NHS, and the challenges and opportunities shaping the future of healthcare.

Bruno Botelho, Director of Digital Operations and Innovation at Chelsea and Westminster Hospital, shares his journey into digital healthcare. He reflects on overcoming barriers to implement data and systems that support front-line teams and enable connected, patient-centred care.